Admins and users on the account will receive invoices directly via email. You can also download them by accessing the Billing Page in the platform:
Scroll down to Invoice History
Click the blue arrow icon next to the invoice you wish to download
Please note that Mention does not generate Pro-Forma invoices. Invoices are only generated on your renewal date.
You can manually add a dedicated Billing Email Address to ensure invoices are sent to the right recipient, alongside the team owner, even if they aren’t a user on the Mention platform.
How It Works:
Navigate to the Invoice History section of your account.
Go to Billing Email field.
Add the desired email address and click Save.
Invoices will now be sent to both the billing contact and the team owner.
⚙️ You can Update or remove the billing email address at any time.
💡 If no specific billing email is added, invoices will still default to the team owner.
Additionally, Mention Administrators can access the Invoice History in their Account and download it in PDF format at any time!
To find an invoice, please follow these steps:
1. Open your Mention Account
2. Click on your account profile icon at the bottom
3. Go to the Billing page
4. Scroll down to find your Account's Invoice History:
